Everyone at RCC Associates is committed to making your project a success, as we understand that only through your project's success can RCC Associates be successful. We understand that we have to earn our reputation with each and every project. As a company, we thank you for your loyalty and support - as we know that without you, our customer, we could not be successful.

Level of Service

RCC Associates provides a level of service unparalleled in the industry.

Pre-Construction Services:
 

• Site analysis prior to lease - coordination with owner, leasing agent, tenant coordinator, and landlord to provide the best value for the owner and identify any site challenges that may impact budget and schedule.
• Recommendation of appropriate and qualified architects, engineers, and subcontractors, as needed to fit your projects' vision and budget.
• Coordinate with owner, architect and engineer during design development - define vision, goals and budgetary constraints - integration of knowledge and skills - promote communication between all parties.
• Prepare project budget based on preliminary drawings - to allow funding procurement and sequencing to allow the project to maintain schedule.
• Estimating - comparative bid analysis to provide the best price to meet your budget - selection of subcontractors that meet experience and quality requirements.
• Value engineering - maintain design integrity while providing cost effective and functional alternatives to specified elements that meet budget requirements, and eliminate cost overruns.
• Permit procurement and expediting - assuring that permits are obtained in time to avoid any project delay.

• Dedicated project manager - will manage every aspect of your project from project start-up to completion, coordinating with all in-house departments, superintendent, subcontractors, owner and architect.
• Full-time dedicated superintendent - on-site to manage and coordinate all trades, and interface with project manager daily to insure schedule adherence, and quality assurance.
• Almost 40 years of experience - allows us to anticipate challenges in advance and curtail any cost overruns and delays that may effect your budget.
• Fully-staffed main office allows thorough administration of your project from start to finish.
• Coordination with your suppliers - i.e. coordinate with kitchen equipment suppliers - before, during and after construction.
• Technological support - our project managers and superintendents are equipped with digital cameras and laptops so that you can follow your project's progress throughout the construction process, and maintain the very best communication with owners.
• Long-term relationships - with a wide-variety of subcontractors and other industry partners allows us to provide the best quality, service, and pricing to our clients through trust and communication developed over many years.

• In order to better serve our clients, RCC Associates maintains a fully staffed, professional service department to manage your service and warranty needs following turnover, and throughout the life of your business. The advantage of using the RCC Service Department is that we possess all past records of your project, and are familiar with all that has transpired during the building of your new business. We have access to all subcontractors that were used throughout your project so that there is no need to start from scratch with new subcontractors who are unfamiliar with the details and history of your project. This can save you considerable money and lost time.
  
  We offer high quality service work, repairs and rapid response to warranty claims.
  Whether you have recently built or remodeled your business and have a problem which is covered under warranty, or simply are updating to a new air conditioner, repainting your sales area or just repairing broken tile, the RCC Service Department has experienced professionals to handle any project, large or small.
  
  Additionally, we can provide assessments on a new location that you may be considering with regard to the condition of the plumbing, HVAC, electrical systems or general site conditions.
  
  The Service Department is available 8:00am to 5:00pm Monday through Friday with
  service technicians available to assist you. Each project managed by RCC Associates is
  provided a comprehensive closeout manual at turnover, listing all subcontractors involved in your project. Emergency numbers for all trades are listed for your use after normal office hours. Of course, the professionals of the RCC Service & Warranty Department are there to assist you after hours whenever possible.
  
  We look forward to serving you!